Refund Policy

These policies describe how Vefamo accounts, projects, assets, cloud services, and payments are handled.

Pro subscriptions and other paid services are processed by the payment provider shown at checkout. Before completing payment, review the selected plan, billing cycle, and amount. Free features do not require a payment. If a charge is duplicated, incorrect, or caused by a failed checkout, contact Vefamo support with the order details. We will review the payment record and, where appropriate, issue a refund through the original payment provider. A refund may not be available for usage already consumed or for charges that are valid under the selected plan. Cancellation, renewal, and refund timing can depend on the payment provider and the payment method. Keep your receipt until the request is resolved.